Instower’s Preparation of Cargo Claim Letters service offers preparation of cargo claim letters against parties held liable by you for cargo loss or damage, written by our international cargo claims professionals.
We also recommend the set of documents necessary to submit along with the claim letter.
Who are these services for?
Our Preparation of Claim Files services are designed for cargo owners and other parties interested in the safety of property transported internationally.
Who may we recover losses from?
Several parties may be found liable for losses of or damage to cargo transported internationally, including:
Air carriers
Road carriers
Sea carriers
Rail carriers
Ports
Sellers
Buyers
Freight forwarders
Warehouses
Other parties
How do we deliver our services?
We individually analyse each case against the rights and duties set out by relevant international and local legal acts and commercial contracts. We also take into account the market practice in order to prepare claim letters addressed to parties held liable for your losses.
The process of preparing claim letters
Provide us with the initial information.
We analyse the provided information and respond within 24 hours to request further details and documents, clarify and agree your service needs and terms.
Confirm that we have started working on your claim letter.
Deliver the claim letter, along with the list of documents we recommend to submit with the claim letter.
